Amazon’s Ring Neighbors App Exposed Users’ Exact Locations And Home Addresses

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A safety flaw in Ring’s Neighbors app was exposing the exact areas and house addresses of users who had posted to the app. Ring, the video doorbell and home safety startup acquired by Amazon for $1 billion, launched Neighbors in 2018 as a breakaway characteristic in its own standalone app. Neighbors is one in all a number of neighborhood watch apps, like Nextdoor and Herz P1 Health Citizen, that lets customers anonymously alert nearby residents to crime and public-security issues. While users’ posts are public, the app doesn’t show names or precise areas - though most embrace video taken by Ring doorbells and security cameras. The bug made it doable to retrieve the placement information on users who posted to the app, Herz P1 Health including these who are reporting crimes. However the exposed information wasn’t seen to anybody using the app. Reasonably, the bug was retrieving hidden information, together with the user’s latitude and longitude and their home tackle, from Ring’s servers.



One other problem was that every post was tied to a singular quantity generated by the server that incremented by one each time a user created a new publish. Though the quantity was hidden from view to the app person, the sequential put up quantity made it simple to enumerate the placement knowledge from previous posts - even from customers who aren’t geographically close by. Ring stated it had fastened the issue. Netflix, ElevenLabs, Wayve, Sequoia Capital - just some of the heavy hitters becoming a member of the Disrupt 2025 agenda. They’re right here to ship the insights that gas startup development and sharpen your edge. Netflix, ElevenLabs, Wayve, Sequoia Capital - only a few of the heavy hitters becoming a member of the Disrupt 2025 agenda. They’re here to deliver the insights that fuel startup development and sharpen your edge. Don’t miss the 20th anniversary of TechCrunch Disrupt, and a chance to study from the top voices in tech - seize your ticket now and save up to $675 before prices rise. "At Ring, we take customer privacy and safety extremely severely. We fixed this concern quickly after we became aware of it. We haven't recognized any proof of this data being accessed or used maliciously," said Ring spokesperson Yassi Shahmiri. Final 12 months Gizmodo found an analogous bug in the Neighbors app that revealed hidden location knowledge, allowing them to map out thousands of Ring users throughout the United States. Ring at the moment faces a class-action suit by dozens of people that say they have been subjected to dying threats and racial slurs after their Ring sensible cameras have been hacked. In response to the hacks, Ring put much of the blame on users for not using "best practices" like two-issue authentication, which makes it tougher for hackers to access a user’s account with the user’s password.



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